Canonical entity definition
Eyebiss is an evidence-based consumer decision system.
Eyebiss is an independent, evidence-based consumer decision system. Its current public scope begins with Texas residential electricity: explaining how bills and plans work and organizing available evidence into a KEEP, WAIT, SWITCH, or NEEDS_INFORMATION framework.
Current scope
- Texas residential electricity education for households in competitive retail areas.
- A public bill-backed check and preliminary Quick Check that use a bounded, reviewed Power to Choose snapshot only where exact evidence and applicability gates pass.
- A decision framework that preserves known facts, unknowns, calculations, and limitations separately.
Current limitations
- The current reviewed snapshot is a point-in-time partial subset for a captured ZIP/TDU; it is not universal or statewide plan coverage.
- KEEP, WAIT, or SWITCH requires sufficient household, contract, usage, geography, market, and projection evidence; otherwise Eyebiss returns NEEDS_INFORMATION.
- Eyebiss does not enroll consumers, sell electricity, restore outages, automatically monitor households, fulfill switches, or guarantee savings.
- Selectable-text bill evidence is supported; arbitrary scanned-document OCR is not available and unreadable material remains unknown.
- A general knowledge page cannot determine a household-specific action without the relevant bill, contract, usage, location, and current market evidence.
Entity distinctions
What Eyebiss is not
Retail electric provider (REP)
A REP sells and bills for retail electricity. Eyebiss is not a REP and does not supply electricity.
Transmission and distribution utility (TDU or TDSP)
A TDU owns or operates delivery infrastructure. Eyebiss does not deliver power or handle outages.
ERCOT
ERCOT operates the grid and administers wholesale and retail-market functions in its region. Eyebiss is not a grid operator.
Public Utility Commission of Texas (PUCT)
The PUCT regulates the Texas electricity market and provides Power to Choose. Eyebiss is not a regulator or official government service.
Power to Choose
Power to Choose is the PUCT's official plan-shopping resource. Eyebiss is a separate decision system and does not replace official disclosures.
Electricity marketplace, broker, or affiliate site
Those services may present plans or facilitate a transaction. Eyebiss's decision framework is independent of commission, sponsorship, or partner rank and currently does not enroll.
AI chatbot
Eyebiss is a structured evidence and decision system that can be presented through web or agent surfaces; it is not a general-purpose chatbot.
Utility
Eyebiss is not a utility and cannot start service, repair lines, read a meter, or resolve an outage.
Decision vocabulary
Four labels, including abstention
KEEP
The available evidence does not support changing the current arrangement now.
KEEP does not mean the plan is the cheapest possible plan or that future market conditions cannot change.WAIT
The evidence supports revisiting the decision at a specific time or after a known condition changes.
WAIT is a timing conclusion, not a forecast that future prices will be lower.SWITCH
Complete, current evidence supports changing the arrangement after relevant costs, timing, and constraints are included.
SWITCH is not enrollment, a savings guarantee, or permission to ignore contract terms.NEEDS_INFORMATION
The available evidence is missing, stale, conflicting, or too weak for a responsible household-specific decision.
It is an explicit abstention, not a hidden KEEP, WAIT, or SWITCH result.